＜Q＆A＞
Q1.What can I do in the shop ? Can I touch the owl ？ ☞CLICK
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You can touch real owls in the store, play visit and touch! You can also get on you'r hand the one if you wish, so please tell a staff. You can also take any number of pictures freely. (Please refrain from the flash.) And also do feeding in the options experience . Owl space and cafe space are divided at this place, so you can relax slowly.
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Q2.When fingering an owl, is there a case that you pay attention? ☞CLICK
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When fingering an owl, the thing to which I'd like to pay attention is gathering a notice about our use. Please read a page of "RULES AND POLICIES" by all means. Our staff always stay in owl space, too, so You're relieved.
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Q3.What kind of owl is there? ☞CLICK
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Q4.Can't a seat for the day be reserved? ☞CLICK
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Reservation a seat for the day is being accepted only at storefront.
If the customer who has not made a reservation has enough room for a seat, We can guide you, so please come to the store directly. We informing you in twitter about the congestion situation of the day. |
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Q5.When you'd like to change the date and time, how should it be done? ☞CLICK
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When receiving the cancellation you have reserved and change in the time,
it's trouble, you have made a reservation by the previous day of the day when we have your reservation, please, in order to contact by mail to store. |
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Q6.A mail doesn't reach that I have made a reservation. ☞CLICK
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A mail is being sent to a customer automatically at the time of the fixation you have reserved by a reservation system,
so when not receiving a mail, there is a possibility that you're refusing reception by setting of unsolicited commercial E-mail. Please confirm the "IMPORTANT NEWS" of the page you have reserved for more information |
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Q7.How old child can visit? ☞CLICK
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Entrance can't be here and receive to owl space about children which is a child-studying,
but they're able to observe an owl through the glass from cafe space. A schoolchild and the junior high school student's child are accompanied by guardians and contact with an owl is possible. |
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Q8.Something has been left at the store. ☞CLICK
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Thing left behind is kept for about 1 month.
Please make a contact to a mail address of the store where you have crossed the feature which leaves something and the phone number of the customer. The one which has passed and food kinds will dispose of 1 month this daytime after safekeeping. |
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Q9.Is it put in a store by a wheelchair? ☞CLICK
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Kichijoji store climbs a perron, and is on the 2nd floor. Walkup.
There is an elevator in the 4th floor of building in Harajuku store, but there are 5 steps of stairs at the entrance of the building. The two stores retire from a wheelchair, and when we're a person of an assistance and the person who can climb the stairs, it's possible to use in the store. |
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Q10.There is an obstacle, but can it be used? ☞CLICK
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When it is the person who can protect a promise and Terms of Use in our store,
you can use it with no problem. (I'm not preparing a person with disabilities discount.) |
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