＜Q＆A＞
Q1.What can I do in the shop ? Can I touch the owl ？ ☞CLICK
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You can touch real owls in the store, play visit and touch! You can also get on you'r hand the one if you wish, so please tell a staff. You can also take any number of pictures freely. (Please refrain from the flash.) And also do feeding in the options experience . Owl space and cafe space are divided at this place, so you can relax slowly.
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Q2.When fingering an owl, is there a case that you pay attention? ☞CLICK
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When fingering an owl, the thing to which I'd like to pay attention is gathering a notice about our use. Please read a page of "RULES AND POLICIES" by all means. Our staff always stay in owl space, too, so You're relieved.
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Q3.What kind of owl is there? ☞CLICK
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Q4.Can't a seat for the day be reserved? ☞CLICK
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Reservation a seat for the day is being accepted only at storefront.
If the customer who has not made a reservation has enough room for a seat, We can guide you, so please come to the store directly. We informing you in twitter about the congestion situation of the day. |
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Q5.When you'd like to change the date and time, how should it be done? ☞CLICK
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When receiving the cancellation you have reserved and change in the time,
it's trouble, you have made a reservation by the previous day of the day when we have your reservation, please, in order to contact by mail to store. |
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Q6.A mail doesn't reach that I have made a reservation. ☞CLICK
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A mail is being sent to a customer automatically at the time of the fixation you have reserved by a reservation system,
so when not receiving a mail, there is a possibility that you're refusing reception by setting of unsolicited commercial E-mail. Please confirm the "IMPORTANT NEWS" of the page you have reserved for more information |
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Q7.DOES child can visit? ☞CLICK
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Pre-school child can not enter the owl space,
but they're able to observe an owl through the glass from cafe space. A schoolchild and the junior high school student's child are accompanied by guardians and contact with an owl is possible. |
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Q8.Something has been left at the store. ☞CLICK
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Thing left behind is kept for about 1 month.
Please make a contact us via E-mail with your contact number and what items left at our cafe. We can not keep the item over 1 month and food item will be disposed right away. |
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Q9.Is it put in a store by a wheelchair? ☞CLICK
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We are on the 4th Floor.There is an elevator after 5 steps of stairs at the entrance of the building.
If you lef us knon in advance that you need an assistance,we are pleased to help you. |
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Q10.There is an obstacle, but can it be used? ☞CLICK
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As long as you can follow our rules and policies of our cafe anyone can stay and enjoy.
We don't have special discount for people with disabilities. |
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