＜Q＆A＞

Q1.What can I do in the shop ? Can I touch the owl ？　☞CLICK

​You can touch real owls in the store, play visit and touch! You can also get on you'r hand the one if you wish, so please tell a staff. You can also take any number of pictures freely. (Please refrain from the flash.) And also do feeding in the options experience . Owl space and cafe space are divided at this place, so you can relax slowly.

Q2.When fingering an owl, is there a case that you pay attention?　☞CLICK

When fingering an owl, the thing to which I'd like to pay attention is gathering a notice about our use. Please read a page of "RULES AND POLICIES" by all means. Our staff always stay in owl space, too, so You're relieved.

Q3.​What kind of owl is there?　☞CLICK

Introducing by a page of"BIRD STAFF". We will plan to increase one after another from now on!

Q4.​Can't a seat for the day be reserved?　☞CLICK

Reservation a seat for the day is being accepted only at storefront.
If the customer who has not made a reservation has enough room for a seat, We can guide you, so please come to the store directly.
​We informing you in twitter about the congestion situation of the day.

Q5.When you'd like to change  the date and time, how should it be done?　☞CLICK

When receiving the cancellation you have reserved and change in the time,
it's trouble, you have made a reservation by the previous day of the day when we have your reservation,
​please, in order to contact by mail to store.

Q6.A mail doesn't reach that I have made a reservation.　☞CLICK

A mail is being sent to a customer automatically at the time of the fixation you have reserved by a reservation system,
so when not receiving a mail, there is a possibility that you're refusing reception by setting of unsolicited commercial E-mail.
​ Please confirm the "IMPORTANT NEWS" of the page you have reserved for more information

Q7.DOES child can visit?　☞CLICK

Children are also welcome.
In that case, the child must follow the "Rules for Touching Owls" and be accompanied by one or more adults.
The usage fee is the same for children and adults

Q8.Something has been left at the store.　☞CLICK

Thing left behind is kept for about 1 month.
Please make a contact us via E-mail with your contact number and what items left at our cafe.
​We can not keep the item over 1 month and food item will be disposed right away.

Q9.​Is it put in a store by a wheelchair?　☞CLICK

We are on the 4th Floor.There is an elevator after 5 steps of stairs at the entrance of the building.
If you lef us knon in advance that you need an assistance,we are pleased to help you.

Q10.​There is an obstacle, but can it be used?　☞CLICK

As long as you can follow our rules and policies of our cafe anyone can stay and enjoy.
We don't have special discount for people with disabilities.