＜RULES AND POLICIES＞
Our shop is run by a replacement system of 60 minutes.
However, the time in the cafe space is unlimited except in the crowded this store. Also, you can use only drinks.
If you have a reservation, you can immediately enter the store.
If we have empty seats , you can guide you without a reservation.
This store will be exchanged for 60 minutes . Please relax and enjoy yourself.
★It is possible to reserve your seats on later time or after tomorrow at reception of our shop. But we recommend to reserve your seats through our web page before your visiting day. (You can reserve your seats for one month period after tomorrow through our web reservation system.)
→Reservation from here
★Situation of congestion will be announced on Twitter.
We are separating our shop to café space and owl’s room.
We will guide you to cafe space , and service drink is included in our "Fee for touching course" in our shop.
Before entering the owl of the room ,
we present our RULES AND POLICIES.
Please read and check this documents.
And we introduce about our owls before playing with owls.
→Promise of the Owl
You can take a picture with owls (Please no flash!),
hold some owls on your arm, and touch them, pat them, etc.
People who want to put on the owl in the arms , please tell our staff.
After we enjoyed the owl, we have give you a souvenir as coming to a store gift . While sipping a drink until the time at the cafe space , relax slowly .
★【60 minutes replacement system】 After becoming in 55 minutes , please prepare to go home.
＜Promise of the Owl＞
It may become panic and to stimulate the owl in a loud voice and quick movement. When stroking the owl, from showing the palm of the hand to the owl, please give gently stroked his head. And, because the owl would be surprised, mobile phones and electronic devices will be asked to set to silent mode.
Please tell us to staff when you want to put into the hands of the owl. Please be careful not to put in the bare hands of the owl. We offer a dedicated gloves. In addition, although when you are put in the hands of the owl staff has been attached to the side, please be careful so as not to close a small species to absolutely large species. Small owl is a predator interest to large species. It is not helpful and would have been gripped by the powerful claws of birds of prey, please do not get close each other.
It is free to take a photo. However, because there is a risk that the owl loses vision, use of flash and auxiliary light is strictly prohibited. please turn off the flash function. In addition, the camera before taking pictures of the owl to take test shots toward the floor, please confirm that the flash is turned off. Also, shooting equipment such as selfie stick may stimulate owls, so please do not use them.
・Those who are drunk, we refuse to enter the store. ・To visit us before, who has been in contact with wild birds does not offer any shop. ・If you have a cold (especially cough), please wear the mask. ・Preschool children is available only cafe space. Not available come to the owl space. ・Customers of elementary school and junior high school students, please come to the store by a protector companion.
Q1.What can I do in the shop ? Can I touch the owl ？ ☞CLICK
You can touch real owls in the store, play visit and touch! You can also get on you'r hand the one if you wish, so please tell a staff. You can also take any number of pictures freely. (Please refrain from the flash.) And also do feeding in the options experience . Owl space and cafe space are divided at this place, so you can relax slowly.
Q2.When fingering an owl, is there a case that you pay attention? ☞CLICK
When fingering an owl, the thing to which I'd like to pay attention is gathering a notice about our use. Please read a page of "RULES AND POLICIES" by all means. Our staff always stay in owl space, too, so You're relieved.
Q3.What kind of owl is there? ☞CLICK
Q4.Can't a seat for the day be reserved? ☞CLICK
Reservation a seat for the day is being accepted only at storefront.
If the customer who has not made a reservation has enough room for a seat, We can guide you, so please come to the store directly.
We informing you in twitter about the congestion situation of the day.
Q5.When you'd like to change the date and time, how should it be done? ☞CLICK
Q6.A mail doesn't reach that I have made a reservation. ☞CLICK
A mail is being sent to a customer automatically at the time of the fixation you have reserved by a reservation system,
so when not receiving a mail, there is a possibility that you're refusing reception by setting of unsolicited commercial E-mail.
Please confirm the "IMPORTANT NEWS" of the page you have reserved for more information
Q7.How old child can visit? ☞CLICK
Q8.Something has been left at the store. ☞CLICK
Q9.Is it put in a store by a wheelchair? ☞CLICK
Kichijoji store climbs a perron, and is on the 2nd floor. Walkup.
There is an elevator in the 4th floor of building in Harajuku store,
but there are 5 steps of stairs at the entrance of the building.
The two stores retire from a wheelchair, and when we're a person of an assistance and
the person who can climb the stairs, it's possible to use in the store.